7+ years helping Mumbai families thrive at home
Prime Maid Solutions was founded in 2019 by Kiran Marak with a single mission: make finding reliable home help in Mumbai stress-free, safe and dignified - for the families who hire and the people we place. From a small office in Andheri, we've grown into one of the city's most trusted names for verified maids, cooks, nannies and caregivers.
Written and reviewed by the Prime Maid Solutions editorial team · Last updated May 2026
Prime Maid Solutions is a Mumbai-based domestic-staffing agency, founded in 2019 by Kiran Marak, that places police-verified maids, cooks, nannies and caregivers with families across the Mumbai Metropolitan Region. The agency has served 10,000+ families, holds a 4.9/5 rating from 1,247+ reviews, and typically places staff within 24–48 hours with a free replacement guarantee.
- Founded
- 2019, Mumbai
- Founder
- Kiran Marak
- Families served
- 10,000+
- Active staff
- 500+
- Average rating
- 4.9 / 5 (1,247+ reviews)
- Placement time
- 24–48 hours
- Service areas
- 40+ Mumbai localities
- Hours
- Mon–Sun · 8 AM – 9 PM IST
About Prime Maid Solutions
Prime Maid Solutions is a Mumbai-based domestic staffing agency founded in 2019 by Kiran Marak. The agency provides police-verified maids, cooks, nannies, baby caretakers and elderly caregivers to families across Mumbai, Thane and Navi Mumbai.
With over 7 years of experience, Prime Maid Solutions has served more than 10,000 families and maintains an active workforce of 500+ trained professionals. The brand is recognised for its rigorous background verification, in-house training programs, and free replacement guarantee.
Headquartered in Mumbai, Maharashtra, the agency operates 7 days a week and serves over 40 localities including Andheri, Bandra, Powai, Juhu, Thane, Navi Mumbai, Borivali, Goregaon, Worli, Lower Parel and Chembur.
A Mumbai agency built on first-hand experience
Kiran Marak grew up in Mumbai watching working parents juggle long commutes with the daily chaos of running a home. In 2019, after years of helping neighbours find honest household help informally, he registered Prime Maid Solutions as a proper business - with one rule: nobody enters a family's home without verification, training and accountability.
That first year, every interview, reference call and placement was done by Kiran personally. Fifteen years later, the team has grown - but the standard has not. We still personally follow up after every placement, and Kiran still reviews onboarding for every new staff member who joins our roster.
Today Prime Maid Solutions operates 7 days a week across 40+ Mumbai localities including Andheri, Bandra, Powai, Juhu, Thane, Navi Mumbai, Borivali, Goregaon, Worli, Lower Parel and Chembur - with an active workforce of 500+ trained professionals and 10,000+ families served.
How we verify every staff member
No staff member is sent to a family's home until every one of these six steps is completed and documented.
- 01
Identity verification
Aadhaar card, PAN and address proof collected and cross-checked at our office.
- 02
Police verification
Police clearance certificate filed at the local station before any placement.
- 03
Reference checks
Minimum two prior-employer references contacted personally by our team.
- 04
In-person interview
Skills, language, hygiene and temperament assessed face-to-face.
- 05
Skills training
Hands-on training in cooking, child care, elderly care and home hygiene.
- 06
Trial & follow-up
Supervised trial period plus 30-day post-placement check-ins with the family.
The expertise behind every placement
Domestic staffing isn't just matchmaking - it's safety, training, labour law and ongoing accountability. Here's what our 7+ years of doing this work has taught us, and how we apply it.
Domain expertise
7+ years exclusively in Mumbai domestic staffing - not a side business, not a marketplace algorithm.
In-house training program
Cooking hygiene, infant care, elderly mobility assistance and home safety - taught at our office.
Local knowledge
We understand society rules, transport patterns and salary benchmarks for every major Mumbai locality.
Fair labour practices
Written terms, fair wages, paid leave and a real grievance channel for every staff member we place.
Ongoing accountability
Personal follow-ups in the first 30 days plus a free replacement guarantee if it isn't working out.
What we stand for
Trust First
Police-verified, Aadhaar-checked and reference-vetted staff so your family stays safe.
Care Always
We treat every placement like it's for our own family - and we follow up to prove it.
Quality Standards
Continuous training and post-placement reviews ensure consistent service.
Family of 10,000+
Trusted by 10,000+ Mumbai families across 7+ years and 40+ localities.
Don't take our word for it
Read 24+ verified reviews from real Mumbai families across Bandra, Powai, Thane, Andheri, Chembur and beyond. We don't pay for reviews and we don't filter the difficult ones.
Let's find the right person for your home
Free consultation · No obligation · Same-day placement available across Mumbai.
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