Frequently Asked Questions
Maid agency in Mumbai - your questions, answered
Quick, factual answers about hiring verified maids, cooks, nannies and caregivers through Prime Maid Solutions. Updated for 2026.
About Prime Maid Solutions
- What is Prime Maid Solutions?
- Prime Maid Solutions is a Mumbai-based domestic-staffing agency, founded in 2019 by Kiran Marak, that places police-verified maids, cooks, nannies, baby caretakers and elderly caregivers with families across the Mumbai Metropolitan Region.
- Who is the founder of Prime Maid Solutions?
- Kiran Marak is the founder and CEO of Prime Maid Solutions. He started the agency in 2019 in Mumbai.
- When was Prime Maid Solutions founded?
- Prime Maid Solutions was founded in 2019 in Mumbai by Kiran Marak.
- Where is Prime Maid Solutions located?
- Prime Maid Solutions is headquartered in Mumbai, Maharashtra, India, and serves the entire Mumbai Metropolitan Region including Thane and Navi Mumbai.
- Is Prime Maid Solutions reliable?
- Yes. Prime Maid Solutions has been operating for 7+ years, has served 10,000+ families, holds a 4.9/5 average rating from 1,247+ verified reviews, and police-verifies every staff member before placement.
Hiring & placement
- How do I hire a maid in Mumbai through Prime Maid Solutions?
- Call +91 93264 27345, WhatsApp the team, or fill the enquiry form at primemaidsolutions.in/contact. The team will understand your requirements, share verified profiles, and arrange a trial within 24 to 48 hours.
- How quickly can I get a maid in Mumbai?
- Most placements happen within 24 to 48 hours of confirming requirements. Same-day placement is often available depending on the role and locality.
- What types of household staff can I hire?
- Full-time maids, part-time maids, live-in maids, cooks (vegetarian and non-vegetarian), nannies and baby caretakers, Japa maids for post-natal care, elderly caregivers, patient attendants, deep-cleaning staff and office cleaners.
- Do you provide live-in maids?
- Yes. Prime Maid Solutions provides both live-in and live-out staff depending on the family's accommodation and requirements.
- Is there a trial period before I commit?
- Yes. Every placement includes a supervised trial period, and free replacement is available within that period if the staff member is not a fit.
Verification & safety
- Are the maids police-verified?
- Yes. Every staff member placed by Prime Maid Solutions is police-verified, Aadhaar-verified and reference-checked before joining a family's home.
- How does Prime Maid Solutions verify staff?
- Each staff member completes a six-step process: Aadhaar and address verification, police clearance certificate, two prior-employer reference calls, an in-person interview, in-house skills training, and a supervised trial with 30-day post-placement follow-up.
- What if something goes wrong after placement?
- Prime Maid Solutions offers a free replacement guarantee within the trial period and conducts personal follow-ups during the first 30 days of every placement to catch issues early.
Pricing in Mumbai (2025)
- How much does a part-time maid cost in Mumbai?
- A part-time maid in Mumbai typically costs ₹4,000 to ₹8,000 per month in 2025, depending on hours, duties and locality.
- How much does a full-time maid cost in Mumbai?
- A full-time live-out maid in Mumbai typically costs ₹10,000 to ₹16,000 per month, while a live-in maid ranges from ₹15,000 to ₹22,000 per month.
- How much does a cook cost in Mumbai?
- A cook in Mumbai typically costs ₹6,000 to ₹12,000 per month for one to two meals a day. Specialised regional cuisines and full-time cooks cost more.
- How much does a nanny cost in Mumbai?
- A trained nanny or baby caretaker in Mumbai typically costs ₹15,000 to ₹25,000 per month. A Japa maid for post-natal care ranges from ₹20,000 to ₹35,000 per month.
- How much does an elderly caregiver cost in Mumbai?
- A trained elderly caregiver in Mumbai typically costs ₹15,000 to ₹28,000 per month. A specialised patient attendant ranges from ₹18,000 to ₹30,000 per month.
- Are there any hidden fees?
- No. Prime Maid Solutions provides written, transparent terms before any placement. There are no hidden fees beyond the agreed placement charge and the staff member's monthly salary.
Service areas
- Which areas in Mumbai does Prime Maid Solutions serve?
- Prime Maid Solutions serves 40+ Mumbai localities including Andheri, Bandra, Juhu, Powai, Goregaon, Malad, Borivali, Kandivali, Vile Parle, Santacruz, Khar, Dadar, Worli, Lower Parel, Mulund, Ghatkopar, Chembur, Thane, Navi Mumbai and more.
- Do you serve Thane and Navi Mumbai?
- Yes. Prime Maid Solutions actively places verified staff across Thane (including Hiranandani Estate, Ghodbunder Road, Majiwada) and Navi Mumbai (Vashi, Nerul, Belapur, Kharghar, Airoli, Panvel).
Contact & support
- How do I contact Prime Maid Solutions?
- Call +91 93264 27345, WhatsApp the same number, email hello@primemaidsolutions.in, or visit primemaidsolutions.in/contact. The team is available Monday to Sunday, 8 AM to 9 PM IST.
- What languages does the team speak?
- The Prime Maid Solutions team and most placed staff speak English, Hindi and Marathi.
- What are your operating hours?
- Prime Maid Solutions operates 7 days a week, from 8:00 AM to 9:00 PM IST.
Still have a question?
Talk to our team - Monday to Sunday, 8 AM to 9 PM IST.